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Do you enjoy customer service and being on the front-line? Does high customer satisfaction give YOU a feeling of accomplishment? If you are versatile and enjoy variety here's a position that's right for you!

You play a key and pivotal role in supporting the administration in their functions. You provide unparalleled customer service in order to achieve increased customer satisfaction.

TASKS

  • Answering incoming calls
  • Obtain freight quotes and prepare freight documents for outgoing transport
  • Compose various reports (French/English).
  • Compile and process orders deriving from our suppliers; including follow-up of order status.
  • Occasionally, prepare sales bids according to customer needs.
  • Order office supplies.
  • Filing, photocopying.
  • Prepare public brochures and any other text related to social media.
  • Communicate with customers, suppliers and third parties as required.
  • Coordinate trade shows and business trips.
  • Occasionally, performon-line research as required by the administration.

PROFESSIONAL COMPETENCIES

  • Excellent knowledge: Microsoft Office Suite (Word, Excel, Outlook, Access, Powerpoint);
  • Accounting background and knowledge of accounting software
  • Bilingualism obligatory: French/English
  • Excellent Customer Service skills

QUALIFICATIONS

  • Excellent sense of organization and priorities
  • Autonomous
  • Able to make decisions and solve problems
  • Good people skills
  • Diploma: DEP or DEC completed or more (secretarial, accounting, administration, etc.)
  • Written languages: French and English Advanced
  • Spoken languages: French and English Advanced
  • Years of experience: 3 to 7

BENEFITS

  • Dental Insurance
  • Medical and Paramedical Insurance
  • Travel Insurance
  • Continuing education
  • Recognition of Years of Service
  • Deferred Profit Sharing Plan (DPSP)
  • Competitive compensation
  • Free parking
  • Nearby public transportation
  • Holidays

JOB SUMMARY

Working hours : 35-37.5 hours/week
Employment status : Permanent
Shift : Day

Apply on-line now

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